The information below provides detail on Arcus Power’ online privacy practices. This includes the type of data Arcus Power (“we,”| “us,” or “our”) collect, how we collect it, and how we use and share (“process”) this data with others. This policy applies to all Arcus Power companies and to Arcus Power’s public facing website, www.arcuspower.com in the event that this privacy statement conflicts with the terms of a customer’s agreement or contract with Arcus Power, the terms of the agreement or contract shall prevail.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, you must immediately cease using and accessing the website. If you still have any questions or concerns, please contact us at info@arcuspower.com
Summary of Key Points
This summary provides key points from our privacy notice, but you can find out more details about any of these topics in the corresponding sections below.
What personal information do we process?
When you visit, use, or navigate our website, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
Arcus Power does not process sensitive personal information.
Do we receive any information from third parties?
We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information?
We process your information to provide, improve, and administer our services, communicate with you, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties.
How do we keep your information safe?
We use reasonable organizational, physical, technical and administrative measures to protect personal information within our organization. However, no data transmission, processing, or storage system can be 100% secure.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights?
The easiest way to exercise your rights is by contacting us at info@arcuspower.com. We will consider and act upon any request in accordance with applicable data protection laws.
Detailed Privacy Policy
1. What information do we collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. The personal information we collect may include names, phone numbers, email addresses, job titles, contact preferences, and contact or authentication data.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.
Information collected from other sources
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from other third parties.
2. How do we process your information?
We process your personal information for a variety of reasons, depending on how you interact with our website, including:
- To respond to user inquiries/offer support to users.
- To send you marketing and promotional communications.
- To deliver targeted advertising to you.
- To evaluate and improve our website, products, marketing, and your experience.
- To identify usage trends.
- To determine the effectiveness of our marketing and promotional campaigns.
- To detect, investigate and fix issues that may arise, and maintain our website.
We also reserve the right to use data where individual people or companies have given explicit permission.
3. When and with whom do we share your personal information?
We do not share or otherwise disclose personal information we collect from or about you except as described below or otherwise disclosed to you at the time of the collection.
- Vendors and Service Providers: We may share any personal information we receive with vendors and service providers retained in connection with the provision of our website.
- Analytics Partners: We may use analytics services such as Google Analytics to collect and process certain analytics data.
- As Required by Law and Similar Disclosures: We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to comply with law enforcement requests and legal process.
- Consent: We may also disclose your personal information with your permission.
4. Do we use cookies and other tracking technologies?
We may use cookies to personalize our services, provide customized advertisements, content, and information, monitor and analyze the effectiveness of our services and third-party marketing activities, monitor aggregate site usage metrics, and track your entries, submissions, and status in any promotions or other activities.
5. How long do we keep your information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
6. How do we keep your information safe?
Arcus Power takes data security seriously, and we are committed to protecting your personal information from unauthorized access or use. We use reasonable organizational, physical, technical, and administrative measures to protect personal information within our organization. However, no data transmission, processing, or storage system can be 100% secure. If you have reason to believe that your personal information with us is not secure, or have questions about our security practices, please notify us at info@arcuspower.com.
7. Do we collect information from minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the website.
8. What are your privacy rights?
Withdrawing your consent: You have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at info@arcuspower.com. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us at info@arcuspower.com.
9. Controls for Do-Not-Track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
10. Do United States residents have specific privacy rights?
What categories of personal information do we collect? We have collected the following categories of personal information in the past twelve (12) months:
- Category A, E, F, H – Arcus Power will retain your personal information only as needed to provide you services and perform sales and marketing operations. If you are no longer an Arcus Power customer and no longer wish to receive our newsletters and promotional communications, you may opt-out of receiving them by emailing us at info@arcuspower.com.
We will use and retain the collected personal information as needed to provide the services – check our Cookie Policy
11. Do we make updates to this notice?
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.
12. How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at info@arcuspower.com.
13. How can you review, update, or delete the data we collect from you?
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact info@arcuspower.com.